02/01/2024
Dear valued Uptown Medispa Arrowhead clients,
At Uptown Medispa Arrowhead, we strive to provide you with the best possible experience during your visits. In line with our commitment to enhancing our services, we are implementing a new policy regarding appointment bookings.
Starting on February 1, 2024, we will require all clients to provide a valid credit card to be kept on file when scheduling appointments. This policy is being introduced to streamline our booking process and improve the overall efficiency of our operations.
Here are some key points regarding the new credit card policy:
1. Secure Handling: Rest assured that your credit card information will be securely stored in our encrypted system. We prioritize the confidentiality and security of your personal information.
2. Convenient Payments: Having a credit card on file will enable us to process any applicable charges seamlessly. This includes any cancellation fees for appointments canceled outside the designated cancellation period.
3. Cancellation Policy: Please be aware that a 24-hour cancellation notice is required to avoid any cancellation fees. In the event of a late cancellation or no-show, the credit card on file will be charged according to our cancellation policy.
We understand that changes in policy may raise questions, and we are here to assist you. If you have any concerns or queries regarding this new policy, please feel free to contact our front desk at (530) 364-4464 or reply to this email.
We genuinely appreciate your understanding and cooperation as we work to enhance our services. Thank you for choosing Uptown Medispa Arrowhead for your wellness needs.
Warm regards,
Uptown Medispa Arrowhead
