12/02/2023
Dear Nurture My Body Family
Happy Holidays! We extend our heartfelt gratitude for your unwavering support and understanding during this transition. As we embarked on our move to Kansas, we encountered an unexpected challenge regarding the condition of our inventory. Regrettably, a significant portion of our products sustained damage beyond acceptable standards during shipment.
At Nurture My Body, ensuring the utmost freshness and quality of our offerings is non-negotiable. Consequently, we made a conscious decision to replenish our inventory entirely with brand new products. This commitment to excellence and maintaining the high standards you expect from us remains unwavering. If we were selling products that were made from everyday commodities it would be easy to just email a purchase order and wait for a shipment! But, because every one of our products are handmade in small batches…we can’t say “rush it” we unfortunately have to wait for the products to be created.
We acknowledge that this circumstance will result in delays for your orders. If this delay does not align with your needs, we completely understand and are prepared to issue refunds promptly. Please contact me directly at [email protected] or reach out via phone or text at 203.444.1426. Your satisfaction remains our top priority, and we're committed to accommodating your preferences.
Our small family owned team has been working on procuring fresh inventory on a weekly basis. We are confident that by the end of December, we'll resume our operations and resume serving you with the exceptional customer service that defines Nurture My Body.
We sincerely apologize for any inconvenience caused by this unexpected circumstance. Your patience and loyalty mean the world to us, and we're dedicated to swiftly overcoming this hurdle to continue providing you with the finest quality products.
Thank you for being an integral part of our journey. We eagerly anticipate resuming our service and catering to your needs soon.
Warm regards,
