05/28/2026
A quick explanation about our current waitlist process because I know it can feel frustrating sometimes. ❤️
At this time, Northern Light Counseling does have a waitlist across the practice. When you contact us, our front desk will explain the process and send over intake paperwork. That paperwork does need to be fully completed before we can officially place someone on the waitlist.
Why? Because insurance, availability, age, clinician specialties, level of care needed, and appointment type (daytime, evening, telehealth, in person, school-based, etc.) all play a role in placement and matching. Having paperwork completed ahead of time allows us to move much faster once an opening becomes available.
One of the hardest parts is that the exact timeframe for the waitlist is VERY difficult to predict because there are so many moving pieces behind the scenes. There unfortunately is not a “one size fits all” answer for wait times.
I know many of you have seen how aggressively we’ve been hiring lately, and please trust me when I say we are VERY aware of the waitlist and are actively trying to improve it every single day. We recently hired additional clinicians specifically to help increase evening appointment availability, which we know is one of the biggest needs right now.
We are also expanding into additional office space because we have completely outgrown our current offices. The need for mental health services in our area has increased tremendously, and while we are so grateful people are reaching out for support, it has also created longer wait times across the field.
Please also know that if someone is looking to be seen sooner, we are always happy to provide referrals to other trusted practices and providers who may have shorter wait times or more immediate availability.
Our team truly cares, and we are working very hard behind the scenes to continue growing while still providing quality, ethical, individualized care to every client we serve. ❤️
Thank you all so much for your patience, understanding, and support while we continue building something really special for this community.