05/29/2026
"The Moments in Between"
By Star Meyer, VP- Chief Nursing Officer
Some people think nursing is defined by major clinical milestones — but what patients remember most are the moments in between.
Those are the moments when a nurse notices uncertainty and takes time to listen. When they encourage a patient to ask questions. When they create a welcoming environment where patients and families feel safe speaking up. Those seemingly small interactions build trust, and that trust makes care safer, stronger, and more effective.
When patients trust their nurses, they’re more engaged in their care. They’re more willing to ask questions, voice concerns and participate in decisions. That’s how nursing presence transforms outcomes — not just through skill, but through connection.
These moments may never appear in a medical record, but they are deeply felt. They stay with patients long after their care experience ends.
If a nurse’s presence helped you feel supported, understood or safe, we invite you to share a message of gratitude this Nurses Week. You may also choose to honor that care with a gift in the nurse’s name, helping support the nurses who are there for patients every step of the way.