10/19/2026
“As we celebrate National Healthcare Quality Week, I want to take a moment to express my sincere gratitude to our Regional Nurse Consultants and Clinical Quality Team.
Quality is often measured in numbers, outcomes, and metrics, but behind every improvement, every successful survey, every education initiative, and every patient experience is a team of dedicated professionals who work tirelessly to make excellence possible.
I have the privilege of witnessing firsthand the commitment, expertise, and passion each of you brings to our organization. Your work may not always be visible to those at the bedside or in the patient's home, but its impact is felt in every visit, every clinician you support, every process you improve, and every patient whose care is made safer and better because of your efforts.
Thank you for being educators, mentors, problem-solvers, and advocates for quality care. Thank you for challenging us to be better, for leading with integrity, and for never losing sight of the people behind the data.
Most importantly, thank you for the heart you bring to this work. Your dedication helps ensure that our patients and families receive the highest quality care during some of the most important moments of their lives.
I am honored to work alongside such an exceptional team and am incredibly proud of all that you accomplish every day.
Happy Healthcare Quality Week!”
With gratitude,
Sue Phelps, RN, MBA, BSN, COS-C, CHS-C
Vice President, Home Health Clinical Services
