09/01/2026
💙 Meet Our September Women with Heart Honoree: Shannon N. Baum! 💙
This September, Volunteers in Medicine is proud to recognize Shannon N. Baum as our 2026 Women with Heart Honoree! 🌟
For more than two decades, Shannon has dedicated her career to Baptist Health, serving in leadership roles that reflect her passion for exceptional patient care and operational excellence. Today, she serves as System Director of Patient Care Logistics at Baptist Medical Center, where she oversees the Flex Team, Patient Care Logistics Center, Cardiac Monitoring Unit, Virtual Monitoring Unit and Transport Services.
Shannon also serves as the scheduling and staffing workstream lead for Project Core, Baptist Health’s new human capital management initiative. Through these roles, she helps improve patient throughput, strengthen clinical teams and implement innovative solutions that enhance the patient experience.
A proud Jacksonville native, Shannon earned her bachelor’s degree from Florida State University before returning home to complete her Master of Science in Management at the University of North Florida.
Her leadership and dedication have earned her multiple nominations for the Lotus Leadership Award and Spirit of Magnet Award, as well as being a two-time recipient of the Department of Defense Patriot Award for her support of Baptist Health team members serving in the National Guard or Reserve.
Shannon’s heart for service extends well beyond the workplace. In 2025, she served as a campus co-lead for Baptist Health’s annual United Way campaign, and she frequently volunteers alongside her team at Feeding Northeast Florida, giving back to the community she proudly calls home.
Outside of work and service, Shannon and her husband are raising two amazing sons and enjoy family travel, boating, beach days and cheering on their boys at sporting events. 💙
Please join us in celebrating Shannon N. Baum — a leader, community advocate and true Woman with Heart whose commitment to caring for others makes a lasting impact throughout Northeast Florida.
💙 Join us in celebrating Shannon and supporting her efforts on behalf of Volunteers in Medicine:
https://www.vimjax.org/wwh-nominees-2026/shannon-baum