02/19/2026
Position Summary: As a growing pediatric therapy clinic, we are in need of a dedicated office administrator to lead our front office operations, specializing in administrative excellence and schedule utilization optimization. This role focuses on maximizing patient care hours, supporting therapists in meeting their care expectations, and assisting in billing needs.
Ideal Candidate Profile:
* Energetic and welcoming with strong interpersonal skills
* Operational management experience, preferably in healthcare setting
* Excellent organizational and time management skills
* Proactive approach to problem-solving
* Proven ability to manage multiple priorities and deadlines
* Strong analytical skills for financial reporting and performance metrics
* Outstanding customer service orientation
* Technology proficiency and troubleshooting capabilities
* Excellent communication and collaboration skills 

Essential Duties and Responsibilities:
* Patient care and scheduling
* Managing schedule fill
* Supporting therapists in meeting their patient care expectations
* Maximizing patient care hours
Tasks include:
* Answer phones, callbacks, scheduling initial appointments, patient intake paperwork
* Schedule appointments and maintain calendars for therapist
* Respond to emails
* Marketing
* Assisting in insurance authorization and billing
* Assisting therapists in patient care
* Maintaining a sanitized, inviting, and professional work environment
