08/01/2025
We are sorry for the frustration many of our patients are experiencing.
We completely understand how important it is to have access to your medications without delays. As you know we have been navigating a significant increase in prescription volume following the recent Right Aid closure, and it has unfortunately impacted our phones and transfer response times.
Please know we are working hard to train new staff and improve communication as quickly as possible.
If you are having difficulty contacting us please ask the pharmacy where you want to transfer your Rx to send us a fax request to which we will respond in a timely manner.
We truly appreciate your patience as we work through this and remain committed to your care.