10/21/2026
A provider has been collecting complaints. Their peer reviews come back at 100%, every time, no concerns flagged.
Misty Shell, MBA-HCM, LPN , VP of Clinical Strategy and Quality at Medplace, on the moment a quality lead realizes the numbers have stopped lining up, and why it usually isn't the provider, it's who's doing the reviewing.
Her phrase for the fix: reviewers who aren't sitting three desks down.
Full conversation on our website: https://medplace.com/post/simplifying-peer-reviews-health-center-compliance-efficiency-improvement