08/06/2026
This was my office in 2023.
One monitor. One phone. A picture on the wall I didn't pick and never liked. And two enormous chairs that nobody, not one person in three years, ever managed to get comfortable in.
That's where I got our first Google review. I was 24.
A man old enough to be my grandfather sat down in one of those ridiculous chairs, listened to a kid explain something that would affect the rest of his life, and decided to trust him with it. Then he went home and put his name on the internet next to mine, where his neighbors could see it.
He didn't have to do that. He had no idea if I'd still be here in a year.
Everyone who's sat down with us since has done the same thing he did. Handed something over to somebody they had no real reason to trust yet.
This morning we got our 70th five-star review.
Different office now. Better chairs. Same job.
Thank you, all of you. And thank you to the man who went first, when there was nothing to go on but a feeling.
We're just getting started.
- AT