09/10/2026
Education over upselling, every single time. 🤎
So, how can someone tell the difference between the two?
Education sounds like this: “Here’s what I’m seeing, here’s why it may be happening, & here are your options.”
Upselling can sound like: “You should probably try this & then add this too.”
Education considers your goals, your anatomy, lifestyle, your health, budget, & what will actually benefit you.
Education will also give your choices, whereas upselling will focus on doing more simply because you’re already there.
You should never feel pressured to say “yes” to a treatment you weren’t expecting & honestly? Not every treatment is right for every person. Sometimes the best recommendation is to wait, do less, or to seek additional evaluation.
At LXRY, we believe your appointment should leave you feeling informed, confident, & excited about the next steps! And remember… aesthetics & wellness services & treatments should ALWAYS be a partnership, not a sales pitch.
