10/12/2026
💙 Celebrating Case Management Week | Meet Erin English
At The Center for Case Management, we’re proud to celebrate the dedicated professionals who make a difference in the lives of patients every day. This Case Management Week, we’re highlighting Erin English, MHA, RN, ACM-RN, Consulting Associate, and the passion that drives her work to advance the practice of case management.
✨ What inspires Erin?
For Erin, it’s seeing the meaningful impact case managers have on patients’ lives. Case management requires creativity, critical thinking, and the ability to navigate complex challenges. Sharing knowledge and helping fellow case managers elevate their practice allows her to extend that impact even further.
🧊 What does Erin want others to understand about case management?
“Case management is like an iceberg—you only see the tip.”
Case management is so much more than discharge planning. Beneath the surface is a wealth of knowledge, critical thinking, and collaboration: navigating resources and regulations, understanding patient preferences, supporting patient progression, and partnering with multidisciplinary teams to achieve the best possible outcomes.
💡 What keeps Erin moving forward?
Finding the how. When challenges arise, Erin is motivated to find solutions, overcome barriers, and keep working toward the outcomes patients deserve.
At The Center for Case Management, we believe the true value of case management extends far beyond what is visible. We are passionate about sharing expertise, elevating professional practice, and supporting case management professionals as they navigate complexity and improve patient care.
👏 Join us in celebrating Erin English and the case management professionals whose expertise, compassion, advocacy, and dedication make a difference every day.
Happy Case Management Week from The Center for Case Management! 💙
