09/02/2021
ESSENTIAL DUTIES AND RESPONSIBILITIES:
•Introduces or initiates new ideas or techniques to improve department processes to increase efficiency, control costs, increase sales and build teamwork keeping consistent with the Hometown Pharmacies’ mission and initiatives.
•Responsible for identifying and monitoring issues that affect profitability and productivity within individual location, providing recommendations for changes that positively impact the growth and profitability of the store.
•Evaluates sales, margins and loss trends and partners with Operations to create a plan to maintain profitable margins, prevent loss, fraud and theft within individual store.
•Acts as point of contact and is responsible for leading and communicating changes that impact store, colleagues, staff or customers.
•Trains and continually coaches employees and conducts employee evaluations to identify strengths and weaknesses, creating and implementing action plans to capitalize on opportunities for improvement.
•Defines standards for visual presentation and communicates these standards clearly to staff. Creates and maintains a strategic, efficient and organized store flow to allow for ease of shopping for the customer, increased sales due to product and display placement and a safe and efficient work environment for employees.
•Shares customer service standards and expectations with staff members and coaches all front-end employees in practicing the customer service standards held by the Hometown Pharmacies.
SUPERVISORY RESPONSIBILITIES: Leadership role in the department includes, but is not limited to:
•Manages all full-time and part-time Sales Associates.
SUPERVISORY CONTROLS: Level of supervisory oversight and guidance is:
•Position is self directing in most daily functions. All store-level decisions that affect Pharmacy should be discussed with Store Manager. All major issues, policy changes and recommendations are cleared first with Retail Services Director.
QUALIFICATIONS AND SKILLS:
•2-3 years of retail management experience.
•Self-motivated, disciplined and possess ability to work independently as well as part of a team.
•Strong understanding of store operations and structure.
•High-level visual and presentation standards with ability to understand store flow and productivity.
•Excellent organizational skills as well as planning and time management expertise.
•Established leader.
•Strong analytical skills and creative problem solving ability.
•High level of self-confidence and an ability to act as role model of company values.
•Strong written, oral, and presentation skills.
•Must have basic accounting and math skills.
•Requires a full understanding of how all functions of the organization work and integrate.
•Must have above average computer skills, including Microsoft WORD and EXCEL© and POS Experience.
•A background in visual merchandising and marketing is a plus.
TOOL REQUIREMENTS:
• Computer
EDUCATION and/or EXPERIENCE:
Degree in Business Administration or Management or related field, or equivalent experience and minimum of 3years direct Retail Management experience.
Background in Visual Merchandising and/or Marketing desired.
DRIVER’S CERTIFICATES and LICENSES:
Valid driver’s license
