08/06/2026
One of our clients — an 84-year-old woman who lives independently with a daytime caregiver — was home alone one afternoon while her regular caregiver was out at a medical appointment.
That afternoon, she slipped in the kitchen and cut her hand. She couldn’t drive herself, she couldn’t reach her family, and she wasn’t sure the injury warranted a 911 call.
So she reached out to her Allegiance Patient Advocate. Her advocate got in the car and drove over. She arrived, calmly steadied her, helped control the bleeding, and drove her straight to urgent care — the right level of care for the stitches she needed. Our client was looked after every step of the way.
An important note: if you’re ever facing an emergency, always call 911 first — even if you think it might not be “a big deal.” Your Allegiance advocate is here to help and guide you, but advocates may be assisting other clients and can’t always respond right away.
In a true emergency, 911 is always the right first call — and we’ll be there to support you through whatever comes next. 💙
Learn how Allegiance supports families through the unexpected — call 847-612-6684
