Synensys has helped hundreds of hospitals around the world pursue the goal of Zero Preventable Harm (TM) by measuring and improving quality and patient safety, eliminating under-performing processes, saving money, and, most important, saving lives. We provide tools, methods, resources, and information so teams and leaders can sustainably and efficiently reduce patient harm, improve patient satisfaction, and enhance staff engagement to create healthier organizations. Our six-dimensional model of the healthy organization provides leaders an evidence-based framework for systematically assessing and improving core factors that impact patient safety. By honing in on culture, leadership, teams, learning, implementation, and patients, our consultants provide healthcare systems and their leaders the knowledge, tools, and training required to produce healthier outcomes. Client Impact:
US Air Force Medical Service: Synensys has partnered with the Air Force to provide Patient Safety Specialist programming for 10+ years resulting in a 70% reduction in preventable patient harm events. Many of the 70+ medical treatment facilities have reduced serious safety events to zero as a result of the full implementation of system safety practices and high reliability principles. US Air Force Air Mobility Command: Air Mobility Command has been able to develop a customized Line Operations Safety Audit (LOSA) program capable of interfacing and integrating with multiple safety management data sets leading to comprehensive system improvement in safety culture, safety reporting, and threat and error management performance. Synensys successfully implemented new LOSA programming with Aeromedical Evacuation, Aviation Maintenance, and the Air Operations Center command
WellSpan Health: WellSpan developed a comprehensive system safety program for their largest hospital perioperative service line. Synensys conducted an organizational assessment of team-based safety practices, integrated change management tools and HRO principles, provided safety training for senior leaders, frontline trainers, and coaches, developed a system safety dashboard, and configured technologies to manage operational risk, improved quality of care, and increased patient safety. 100% of surgeons, nurses, residents, technicians, and anesthesia providers were trained despite COVID-19 surge operations.
