10/18/2026
“Something is wrong with my order” starts a conversation. A few concrete details help it start in the right place.
Use the message in the image as an example, not a report of an actual delivery. Replace it with your order identifier, the affected item, how many arrived damaged and what you can see. You don't need to explain the medical reason for the purchase.
Keep order and personal information out of public comments. Visit adorohealth.com for the contact route, and let the team explain what applies to your order; a refund, replacement or response time isn't assumed.
Contact Adoro privately with your actual order details and ask about the next step.