08/31/2023
❤ By
1. Please trust us! We genuinely want to make you happy. If we say we can’t get you to a goal or that your hair won’t do something, it’s truly for your benefit. ❤️
2. Doing your hair actually costs us a lot of money! Product, tools & supplies are expensive. We have licensing/sales tax expenses, & many of us have booth rent which can be as much as a mortgage payment. Then there’s education.....which is ex-pen-sive. But in order to do what we do, we get our learn on for you 🤓
3. Prices are non-negotiable. See above. Please don’t make us feel bad for what we charge and/or when we raise our prices.
4. It’s so helpful if you bring in inspiration pictures of people with similar hair thickness, color, and texture as you. Your goal will be much easier to get close to if the canvas is similar ❤️
5. If you’re coming in for any type of lightening process, please come with your hair clean and fully dry. The lightener will lift faster and easier if it doesn’t have to cut through your natural oils, products and dry shampoo.
6. Please look anywhere other than up our nostrils at the shampoo bowl 😂 Also, please keep your head down. If you try to “help” by lifting up your head, chances are you’re going to get a shower down your back 🛀
7. At home care is VITAL. We send you home with products that will extend the life of your color that you just paid good money for, and that will keep your hair HEALTHY AND STRONG! Please use them as directed!
8. Please purchase your products from us. While it may be more convenient to order online from a bigger chain, it honestly means so much when you support our small businesses! 🥰
9. You are so cared about..... not only as a client, but as a person and friend.
10. How much we truly appreciate our guests. Seriously. Thank you for trusting us with your hair, & for bringing us coffee or lunch. Thank you for sharing your lives with us & for good conversation. Thank you for being mindful that this is our livelihood.....for showing up and for being so generous with your gratuity. We see you. Thank you for letting us create our art on your head, and then letting us spend another 20 mins taking pics. We love you! ❤️