07/14/2026
The MSP model is changing, and simply keeping the lights on is no longer enough.
In this episode of MSP Mindset, Cloudticity CEO Gerry Miller joins Damien Stevens to explore what the shift to MSP 3.0 looks like in practice: using AI, automation, and business intelligence to identify risks earlier, eliminate repetitive work, and help customers achieve meaningful business outcomes.
They also discuss an equally important piece of the transformation: culture. Because successfully adopting AI isn’t just a technology project. It requires teams to rethink how they work, learn, and create value.
Watch the full conversation, “The MSP 3.0 Shift Is Here.” 🎙️
https://bit.ly/3TBw9Cn
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