05/23/2023
Dear valued patients,
We would like to take a moment to apologize for any inconvenience experienced due to our delayed phone responses. We understand that many of you have been experiencing longer-than-normal wait times on the phone, and we are sorry for any frustration this may have caused.
We want to assure you that we are doing everything we can to respond to every voicemail in the order it was received. We value each and every one of our patients and want to make sure that we are providing the best possible service.
If you have left a voicemail, there is no need to call back in. We will respond to your message as soon as possible and in the order that it was received.
Again, we apologize for any inconvenience and appreciate your patience and understanding as we work to address this higher-than-normal call volume.