04/24/2026
In hospice, we’re often asked, “How can you work in this field when all your patients die?”
The truth is, yes—most of our patients do pass while under our care. But our mission isn’t about preventing death. It’s about making sure every patient and every family experiences the end‑of‑life journey they want and deserve.
And just when the weight of the work starts to settle in, we receive a letter like this from a family… and it reminds us exactly why we do what we do.
"After many tearful phone calls desperately trying to find help with care for our dad, someone recommended Serenity Hospice. Another tearful phone call was made to them. I was greeted by a stranger that listened to every concern I had and I was met with compassion. Our dad, Leonard, was only 61 when he was diagnosed with Alzheimer’s and in addition to the laundry list of issues associated with that, he was losing his ability to walk. By the time we came to Serenity, nearly 4 years after his diagnosis, he’d lost almost all of his abilities. He had a sharp decline that was painful for our family to watch. Our mom, Margaret, decided in August 2025 she was going to retire at the end of the year to be his full time care taker. By Thanksgiving we found out that she had lung cancer and would be having 1/2 a lung removed at the end of December. Taking care of two sick parents while working and maintaining the other necessities of life was a large overwhelming challenge that we knew we couldn’t do alone.
We met with Brandee and discovered that Serenity Hospice was exactly the help we needed. The staff at Serenity became a lifeline to us. From daily visits to frantic late night phone calls, they were there to support us in every way they could. We could never thank them enough for being so caring and understanding not only for our dad, but also for us, his family. Every single person we spoke to and worked with, the nurses, the aides, the social worker, the Chaplin, and everyone else was not only knowledgeable in their professions, but also treated us like we were family. Unfortunately, our dad passed away at the end of January. We only got the privilege to work with the staff at Serenity Hospice for a month, but it’s a month that we couldn’t have gotten through without their support.
We cannot thank you enough for the care you’ve given our dad and our family during the hardest time of our lives."
