Stepping Stone Advocacy Services

Stepping Stone Advocacy Services Your "family medical support" when you live far from your loved ones or live alone.

Our founder, Lori Schellenberg, was recently a guest on the Podcast “My Nurse Specialty”. Sharing her conversation about...
06/18/2026

Our founder, Lori Schellenberg, was recently a guest on the Podcast “My Nurse Specialty”.

Sharing her conversation about her story and journey to her current role as a Nurse Patient Advocate and owner of Stepping Stone Advocacy Services and the development of the Nurse Advocate Initiative.

https://open.spotify.com/episode/0zKylWCGFUgnIdtP4QjuaV?

My Nurse Specialty · Episode

🧠 Introducing Our June Educational Series: Dementia Dialog – For Patients, Families, and CaregiversDementia is a diagnos...
06/04/2026

🧠 Introducing Our June Educational Series: Dementia Dialog – For Patients, Families, and Caregivers

Dementia is a diagnosis that touches far more than the individual living with the condition. It impacts spouses, adult children, grandchildren, friends, and caregivers—often changing family dynamics and creating new challenges along the way.

At Stepping Stone Advocacy Services, we work with families navigating these challenges every day. That's why we've dedicated our June educational series to providing practical information, guidance, and support for those affected by dementia.

This week, we're sharing our featured pillar article:

"Dementia Dialog: Understanding Dementia and Supporting Those You Love"

In this article, we explore:
✔ What dementia is and how it differs from normal aging
✔ Early warning signs families should recognize
✔ Common challenges faced by caregivers
✔ The importance of planning before a crisis occurs
✔ Resources and support available to families

Throughout June, we'll also be sharing short educational videos and caregiver tips designed to help families feel more informed, prepared, and supported.

If dementia has touched your family, we hope you'll follow along with us this month.



Learn how to navigate dementia care with confidence. This guide helps patients and families understand the journey, ask the right questions

At Stepping Stone Advocacy Services, we often talk about navigating healthcare, coordinating care, and helping families ...
06/02/2026

At Stepping Stone Advocacy Services, we often talk about navigating healthcare, coordinating care, and helping families find answers.

But at the heart of everything we do is something much simpler: human connection.

The healthcare professionals who leave the greatest impact aren't always remembered for a procedure they performed or a diagnosis they explained. They are remembered for the moments they sat beside someone during fear, uncertainty, grief, or loss and made sure they didn't face it alone.

This story is a beautiful reminder that compassion has a lasting impact—sometimes for a lifetime.

Take a moment to read this powerful story.❤️

⬇️

She carried one sentence for 56 years. Grief shouldn't sit alone. She never let it.

In 1968, ten-year-old Cate Blanchett lost her father Robert to a sudden heart attack in a Sydney hospital. That night, night nurse Maeve Donnelly, 38, stayed nine hours past the end of her shift and sat in the corridor holding Cate's mother's hand while Cate slept across three plastic chairs.

She refused overtime pay. She told them, "Grief shouldn't sit alone." Cate carried those four words for 56 years. In 2024, a retired matron helped her track Maeve down — now 94, living in a Parramatta care home, $94,000 behind on care bills, with no children and a memory that was quietly slipping away.

Cate knelt beside her chair and said, "Maeve. The girl in the corridor came back." Maeve looked at her and whispered, "Robert's daughter?" Cate said, "You remembered." Maeve said softly, "Some grief I kept." Cate's hands shook.

She said, "You held ours too long to forget." She cleared every dollar of debt that week. She now sits with Maeve every second Thursday and holds her hand through the silences. Maeve doesn't always know her name anymore. Cate stays anyway.

In our May educational series we are focusing on medication management and safety.This week's blog focuses on the import...
05/18/2026

In our May educational series we are focusing on medication management and safety.

This week's blog focuses on the importance of understanding your medications and side effects.

Some medication side effects can quickly turn serious. Learn which symptoms may require an ER visit and how to advocate

This past weekend, one of our incredible Nurse Patient Advocates reached an amazing milestone — earning her PhD.Please j...
05/14/2026

This past weekend, one of our incredible Nurse Patient Advocates reached an amazing milestone — earning her PhD.

Please join me in congratulating and welcoming Dr. Anja Dietmer! 🎓👏

At Stepping Stone Advocacy Services, we believe patient advocacy is strengthened by experience, compassion, and a commitment to lifelong learning.

Anja has always brought exceptional dedication and professionalism to the patients and families she serves, and now she brings another level of expertise to our team.

Earning a PhD is no small accomplishment. It reflects years of hard work, perseverance, leadership, and passion for advancing healthcare and nursing practice.

We are incredibly proud to work alongside her and excited for the continued impact she will make as both a nurse leader and patient advocate.

Congratulations, Dr. Dietmer. Your Stepping Stone family is cheering you on every step of the way. 💙🪸



Polypharmacy isn’t just a clinical term—it’s a daily reality for many patients and families navigating the healthcare sy...
05/04/2026

Polypharmacy isn’t just a clinical term—it’s a daily reality for many patients and families navigating the healthcare system.

At Stepping Stone Advocacy Services, this week’s blog takes a closer look at what polypharmacy really means, why it matters, and how easily it can become a hidden risk—especially for older adults and those managing multiple chronic conditions.

Because here’s what we see every day in practice:

Patients are prescribed medications by multiple specialists.
Changes happen during hospital stays.
Discharge instructions aren’t always clear.
And suddenly… no one is looking at the whole picture.

That’s where problems begin.

Medication interactions.

Duplicate therapies.

Unnecessary side effects.

Increased risk of falls, confusion, and hospital readmissions.

Polypharmacy is not just about the number of medications—
it’s about whether every medication still makes sense.

In this week’s blog, we break down:
✔️ What polypharmacy is (and when it becomes dangerous)
✔️ Common warning signs patients and families often miss
✔️ The critical role of medication review and coordination
✔️ How advocacy can help connect the dots across providers

This is exactly why our Nurse Patient Advocates take an integrated, whole-person approach—ensuring that medications, care plans, and communication across providers are aligned.

And it’s also why we are so passionate about launching
The Nurse Advocate Initiative—Powered by Stepping Stone Advocacy Services

Because nurses understand these gaps.

And they are uniquely positioned to help close them.

If you’re caring for a loved one—or managing multiple medications yourself—this is a conversation worth having.

📌 Read the full blog on our website

📌 Share with someone who may need this information



More medications don’t always mean better care. Learn how to recognize overmedication and advocate for safer, more effective treatment

You’ve scheduled a procedure. Your doctor recommends it. Everything feels like it’s moving forward.Then you hear:👉 “We n...
04/30/2026

You’ve scheduled a procedure. Your doctor recommends it. Everything feels like it’s moving forward.

Then you hear:
👉 “We need prior authorization.”

Or worse…
👉 “This wasn’t authorized—your insurance may not cover it.”

In our most recent article below , we dive in to what this means to you as a patient.

Because......

Understanding prior authorization gives you something powerful:

👉 The ability to prevent problems before they happen

Confused about prior authorization? Learn what it is, why it matters, and how it can impact your care, coverage, and out-of-pocket costs.

Healthcare shouldn’t feel this complicated… but for so many families, it is.Trying to coordinate between doctors, hospit...
04/24/2026

Healthcare shouldn’t feel this complicated… but for so many families, it is.

Trying to coordinate between doctors, hospitals, insurance companies, and medical bills can quickly become overwhelming.

And when communication breaks down, it’s not just frustrating…
it can delay care, lead to denials, and create unnecessary stress.

That’s exactly why I built Stepping Stone Advocacy Services.

We don’t just “help” — we coordinate everything together.

Through our Gold Service Program, every client has:
💙 A Nurse Patient Advocate guiding the clinical side of care
💙 An Insurance & Billing Advocate addressing coverage, approvals, and costs

Working as one team… so nothing gets missed.

Because no one should have to navigate the healthcare system alone.

If you or someone you love is struggling to manage care, insurance issues, or medical bills…
we’re here to support you every step of the way.

🔗 Learn more: www.steppingstoneadvocacy.com

📩 Send me a message — I’m always happy to talk

04/21/2026

Why did my prescription suddenly cost $300?”

It’s one of the most common—and frustrating—questions patients ask.

What could be behind it:
✔ Your medication may not be on your plan’s formulary
✔ You may be in a different coverage phase
✔ Pharmacy pricing can vary more than you think

Understanding prescription pricing isn’t just helpful—it’s essential.

Learn more by visiting our website:
🔗www.steppingstoneadvocacy.com

04/08/2026

When insurance denials, confusing bills, and endless red tape feel like the storm… 🌧️
You don’t wait it out — you learn how to navigate through it.
At Stepping Stone Advocacy Services, we help you dance in the rain — guiding you through insurance challenges, fighting denials, and making sense of the system so you’re never facing it alone.
Because advocacy isn’t about avoiding the storm… it’s about having the right team beside you in it. 💙

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Sun City Center, FL
33573

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