09/01/2026
Join the ORIGEN Team - We're Hiring a Client Concierge!
The Welcoming Face of a New Standard in Healthcare
Location: Oro Valley, Arizona (Tucson metro).
Position type: Full-time.
From the Founder
You already know it. You have probably felt it. The healthcare experience most of us have grown up with does not match the intelligence, care, or humanity that patients deserve.
At ORIGEN, we are intentionally building something different. A practice designed around the patient, and what they need, not what the healthcare system needs. A place where people are known, not processed.
A community and hub for their health, not a stop on the conveyor belt. Where every patient is seen, heard, known, and taken care of.
That vision does not build itself. It requires the right person front and center, inside our practice, who has lived inside genuine hospitality. Ready to translate that DNA into the medical industry where it does not yet exist.
If this sounds like you, keep reading.
Dr. John Tait
The Standard We Are Building
Walk into most medical offices in America and here is what you get. A sliding glass window. A clipboard. A name barked across a waiting room.
Walk into ORIGEN and here is what we promise.
We know more than your name and your insurance plan.
We know your story, your goal, and the life you are trying to protect.
We know your health is the vehicle that carries you through every experience that matters to you.
We know the conventional healthcare system was not built to protect that vehicle. We built ORIGEN to do just that.
That promise is not a marketing line. It is the operating standard for this role.
The person we hire will read the words above and think:
I want to help own that experience for every patient who trusts us with their care.
What This Role IS
• The first face and voice that new clients meet at ORIGEN.
• The coordinator who keeps every client tracking on their path at ORIGEN, working alongside our clinical team to make sure no one falls off the path to their outcome.
• The owner of the patient journey from the parking lot to the exam room and back out the door.
• The architect of a concierge medical arrival experience that does not exist anywhere else in Tucson.
• A key hire who will help design the guest experience inside our new facility, opening in 2027.
What This Role is NOT
• A traditional medical front office administrative assistant or receptionist.
• A sit behind the desk and answer the phone job.
If you are a hospitality professional who has been quietly wondering how to bring what you know into a more meaningful setting, this may be exactly what you have been looking for.
The full job description — including what a day and week in this role actually looks like — is just an email away. Reach out to [email protected] and we'll send it right over.
