BAC Office

05/29/2026

Hawai‘i CCS Contract Update

The Community Care Services (CCS) transition timeline has been updated.

AlohaCare was awarded the statewide CCS contract, but the transition start date is now expected to begin October 1, 2026 instead of the previously expected July 1, 2026 date.

Providers should continue monitoring official Med-QUEST, AlohaCare, and current CCS plan communications for transition guidance, authorization updates, billing instructions, and network notices.

BAC-Office will continue watching for updates that may impact billing, credentialing, and provider workflow preparation.

BAC-Office, LLC
Billing | Administration | Credentialing

www.bac-office.com

05/25/2026

If you have questions about any of the following specific roles in Revenue Cycle Management, please call 808-909-2003 or email [email protected] to schedule a free 30 Minute virtual meeting to discuss!

05/25/2026

Today, BAC-Office honors and remembers the brave men and women who made the ultimate sacrifice in service to our country.

Their courage, dedication, and selflessness will never be forgotten.

Wishing everyone a meaningful Memorial Day as we pause to reflect, remember, and give thanks.

BAC-Office, LLC
Billing | Administration | Credentialing
🌐 www.bac-office.com

05/12/2026

Your practice deserves support that keeps the business side running smoothly.

At BAC-Office, we help healthcare providers with the essential back-office services that support clean workflows, organized operations, and stronger practice management.

Billing | Administration | Credentialing

From medical billing support to credentialing and administrative organization, BAC-Office is here to help providers stay focused on what matters most — patient care.

Visit www.bac-office.com
Call 808-909-2003
Email [email protected]

05/11/2026

Happy Mother's Day to all you wonderful ladies!

05/08/2026

Behind every successful medical practice is an organized administrative team keeping the business side running strong.

At BAC-Office, we support healthcare practices with the essential back-office services that help protect revenue, reduce billing stress, and keep operations moving smoothly.

Billing | Administration | Credentialing

From claim support to credentialing workflows and administrative organization, BAC-Office helps providers stay focused on what matters most — patient care.

Visit www.bac-office.com
Call 808-909-2003
Email [email protected]

05/06/2026

04/23/2026

Aloha,

We want to make you aware of a recent Medicare update that may impact patient eligibility records and claim processing. On March 11, 2026, CMS notified Medicare plans that approximately 1.3 million Medicare Beneficiary Identifier (MBI) reassignments were processed with an effective date of April 14, 2026. These newly reassigned MBIs are believed to be connected to a recent data security breach.

As a precautionary measure, we strongly recommend that all offices verify Medicare eligibility and confirm each patient’s current Medicare Beneficiary Identifier (MBI) before rendering services and again before claim submission. Using an outdated or incorrect MBI may result in eligibility rejections, claim denials, and reimbursement delays.

Using an outdated or incorrect Medicare ID can result in:

Claim denials
Eligibility rejections
Delays in reimbursement
Coordination of benefits issues
Patient billing complications
Recommended Best Practices
To help minimize denials and payment delays, we recommend the following:

Verify Medicare eligibility for all Medicare patients prior to appointments and again before claim submission when possible.
Confirm the patient’s current Medicare Beneficiary Identifier (MBI) directly through your eligibility verification system or payer portal.
Ask patients to provide their most current Medicare card at check-in.
Update patient demographics and insurance information immediately if changes are identified.
Re-run eligibility checks for patients who have not been seen recently or who have experienced recent insurance changes.

Why This Matters

Medicare may update or replace beneficiary identifiers, and in some situations patients may not realize their information has changed. Submitting claims with inactive or incorrect Medicare IDs can increase rejection rates and slow reimbursement timelines.

Taking a few extra moments to verify eligibility can significantly reduce preventable denials and administrative rework.

04/15/2026

Big news for Hawai‘i Medicaid behavioral health.

The Community Care Services (CCS) procurement is moving toward a July 1, 2026 implementation timeline, and we’re closely following official updates as they become available.

At BAC-Office, we know changes like this matter to providers, practices, and the patients they serve. We’ll continue sharing updates and helping our community stay informed and prepared.

04/07/2026

🌍💙 Today we celebrate **World Health Day** and recognize the importance of health, wellness, and access to quality care for every community.

At **BAC-Office, LLC**, we’re proud to support the healthcare industry through dependable **Billing, Administration, and Credentialing** services that help providers stay focused on what matters most — caring for patients.

Behind every successful practice is a strong operational foundation, and that’s where we come in.

This World Health Day, we honor the providers, staff, and organizations working every day to improve lives and strengthen healthcare.

Thank you for all you do. 💙

**BAC-Office, LLC**
Billing | Administration | Credentialing
🌐 [www.BAC-Office.com](http://www.BAC-Office.com)
📞 (808) 909-2003