06/25/2026
Hi everyone! I just wanted to touch base on a couple of things so everyone is on the same page. I know there has been a lot of confusion with the clinic transition so in efforts to make this as smooth as possible, here are a few housekeeping items:
1. County Line Health Clinic is now permanently closed and any communication will need to be through High Plains from now forward.
2. I am only working 2 days per week at High Plains in effort to have more time for my family and my health. Unfortunately, this means I will not be able to see everyone on my prior patient panel and my schedule is very limited. I understand that may be frustrating, and I sincerely apologize for any inconvenience or distress this may cause you; however I want to reiterate, there are now a lot of great providers at High Plains and the goal is always to make access to care more readily available for you and to ensure you are taken care of in a timely manner- even if that means seeing another provider.
3. I just started at High Plains on Tuesday 6/23 and am currently in training under their system. It is a lot different than our system so that takes some time.
4. I do not start seeing patients until next week on 6/30 and only a few patients a day- again, while I learn their system. Because of this, as of right now, I personally do not have any same day appointments; however you can call the clinic and see one of the other providers for a sick visit any day of the week. I may have some sick call appointments in the future once we settle in.
5. Out of respect for my personal time, I ask that you please not private message or call my personal phone about work related items outside of work hours. I have had an overwhelming amount of calls, texts, and messages- often about things that are out of my control. If you need me, I’ll be in the office every Tuesday and Wednesday or you can leave a message with support staff at High Plains and they will communicate with me when I am available. Again, I understand that reducing my hours makes me less readily available; however, this is something I needed to do for my family and ask for some grace in this transition as well. That being said, it does mean the world to me that you have such trust in me, and I am thankful for the relationships we have built.
Thank you all, again, for the tremendous support and backing over the past 5 years and as we continue into this transition. Hang in there! It will all work out 😊 Hopefully I will be seeing many of you soon!
Enjoy your Summer,
Shelby
