GEMS

GEMS GEMS was registered specifically to meet the healthcare needs of Government Employees. We offer excel Do you suspect fraud?

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P O Box 10512
Centurion
0046

05/09/2026

As we continue to recap the 2026 GEMS Symposium, Lesego Kgampe, Executive: National Government Advisory at ASI, applauds GEMS for its sustainability over the past 20 years and the Scheme’s continued commitment to serving its members.

He also calls for greater collaboration across all stakeholders in the member experience value chain, emphasising the importance of working together to improve the healthcare journey and deliver greater value for members.

05/09/2026

Reflecting on the 2026 GEMS Symposium, Barry Childs, Joint CEO at Insight Actuaries & Consultants, commends the work GEMS continues to do to close the information gap in healthcare.

He highlights the GEMS Symposium as an important platform for the broader healthcare industry to come together, share perspectives and contribute to finding practical solutions that can improve the member experience.

GEMS is proud to be on the ground at the South African Principals’ Association (SAPA) National Conference, connecting di...
04/09/2026

GEMS is proud to be on the ground at the South African Principals’ Association (SAPA) National Conference, connecting directly with principals and education leaders from across the country.

Our Health and Wellness team is onsite, supporting delegates with health checks and encouraging them to prioritise their wellbeing. Our Member Servicing team is also available to assist GEMS members with their enquiries, while our ICT team is onsite to support members with activating and accessing the GEMS Member App.

As many school principals are GEMS members, our partnership with SAPA gives us an important opportunity to meet our members where they are and provide convenient access to the services and support they need, while supporting the education leaders who play such a vital role in shaping South Africa’s future.

04/09/2026

As we continue to recap the 2026 GEMS Symposium, Mr Clement Manyathela, Broadcast Journalist and Host of The Clement Manyathela Show on Radio 702, reflects on the discussion he facilitated on the South African patient journey: where does it break and who owns it?

The session explored the challenges patients and medical scheme members face as they navigate the healthcare system, often having to engage with multiple stakeholders to access and receive care.

With so many different role players involved, the journey can quickly become complex and confusing. The discussion focused on identifying where these challenges occur, understanding who is responsible at each point and, importantly, how we can make the healthcare journey easier for members to navigate.

03/09/2026

As we continue to recap the 2026 GEMS Symposium, Gerald Van Wyk, Group CEO of AfroCentric, reflects on GEMS’ leadership in driving conversations around what truly matters for members and the broader healthcare sector.

He emphasises that the discussions and solutions explored at the Symposium did not begin in the room. They are part of an ongoing journey, building on the work already underway and strengthening the collective effort needed to turn dialogue into meaningful action.

The Symposium may be over, but the work continues.

03/09/2026

“As leaders of the Scheme and leaders of the industry, how are we planning to collaborate for the benefit of our members?”

This is the key sentiment highlighted by Masingita Chavalala, Chief Strategy Officer at GEMS, as she reflects on the 2026 GEMS Symposium and its key discussions.

The Symposium reinforced the importance of collaboration across the healthcare sector, turning shared insights and conversations into meaningful action that ultimately delivers greater value for GEMS members.

02/09/2026

Recapping on the 2026 GEMS Symposium, Dr Vuyo Gqola, GEMS Chief Operations Officer, shared insights on what GEMS data tells us about the member experience.

Her message was clear: nothing can be done for members without members. Building a healthcare system that truly responds to their needs requires listening to members and strengthening member representation.

It also requires collaboration across the healthcare ecosystem from medical schemes and healthcare providers to the regulator and employer, ensuring that the member voice remains central to the decisions that affect their healthcare journey.

01/09/2026

Recapping on the 2026 GEMS Symposium, Dr Musa Gumede, Chief Executive and Registrar of the Council for Medical Schemes, unpacked “The Regulator’s Mandate: Protecting Members and Ensuring a Sustainable Medical Schemes Sector.”

He emphasised the importance of striking the right balance between affordability and sustainability when considering what is ultimately in the best interests of medical scheme members.

01/09/2026

Healthcare can be complex, but accessing and understanding it shouldn’t have to be.

At the 2026 GEMS Symposium, GEMS Board of Trustees Chairperson, Dr Nomzamo Tutu, highlighted the complexities of the healthcare system and the importance of simplifying healthcare information to improve member understanding and empower members to make informed decisions about their healthcare their medical aid benefits.

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