26/08/2026
The founder who knows every detail of the business eventually becomes the place where too many decisions need to land.
It's an interesting contradiction. Many of the behaviours we associate with high performance are enormously valuable early in someone's career. I wonder whether we are always good enough at recognising when those same behaviours begin to work against them.
Think about the person in an organisation who is always available. They respond quickly, know what is happening across the business and rarely let anything fall through the cracks. They take on more when responsibilities get difficult, solve problems before they escalate and somehow manage to keep an extraordinary number of balls in the air.
We tend to call that high performance.
There is real truth in this, up to a point. The challenge is that those same behaviours become less relevant as responsibility grows. The executive who responds to everything quickly gradually becomes available to everything. The manager who always has the answer can unintentionally teach people to bring problems rather than solutionsThis is not a problem of ex*****on.
They may be exceptionally good at what they do. The difficulty is that organisations often continue rewarding the behaviour long after the job has changed.
As responsibility increases, performance needs to change with it. The value of a senior leader is less about activity and increasingly about judgement, direction, developing capable people and having enough space to think beyond the urgencies of the moment.
That transition can be surprisingly difficult because the old behaviours come with something powerful: evidence. They helped you succeed. People noticed them. They were rewarded. They may even have become part of how you define being good at your job.
Perhaps this is why some very capable people reach senior positions and simply become busier versions of the managers they were before.
The question I find interesting is whether organisations are effective at recognising when someone's definition of high performance needs to evolve.
What behaviour do you see rewarded in senior people that you think eventually works against them?