M.E.D Assist - Medical Emergency Dispatch Assist

M.E.D Assist - Medical Emergency Dispatch Assist M.E.D Assist is a dispatching service that bridges the cap in the medical responding field. We respond, assess, treat & call an Ambulance for you.

01/06/2026

🩹 *Cuts & Lacerations*

_Cuts and lacerations can happen at home, work, during sports, or outdoors. Quick first aid helps prevent infection and control bleeding._

*What To Do:*
✅ Wash your hands if possible
✅ Apply direct pressure to stop bleeding
✅ Rinse the wound with clean running water
✅ Remove visible dirt or debris carefully
✅ Cover with a sterile dressing or bandage

*For Minor Cuts:*
* Keep the wound clean and dry
* Change dressings regularly
* Watch for signs of infection
⚠️ *Seek Medical Help If:*
* Bleeding won't stop after 10–15 minutes of pressure
* The cut is deep, wide, or gaping
* You can see fat, muscle, or bone
* The injury was caused by a dirty or rusty object
* The wound is on the face, hands, or over a joint
* Your tetanus vaccination is not up to date
*Watch for Infection:*
🚩 Redness spreading around the wound
🚩 Swelling
🚩 Pus or discharge
🚩 Increasing pain
🚩 Fever

*Do NOT:*
❌ Put dirt, ash, or unapproved substances on the wound
❌ Ignore deep cuts that may need stitches

*Remember:*
*Pressure. Clean. Cover. Check.*

_A small cut today can become a big problem tomorrow if it's not cared for properly._ 🩺🩹✨

30/05/2026

🧠 *Epilepsy Convulsions (Seizures)* 🩺

_A convulsive seizure can look frightening, but staying calm and providing the right first aid can help keep the person safe._

*What To Do:*
✅ Stay calm and time the seizure
✅ Move dangerous objects away
✅ Protect the head with a folded jacket, towel, or your hands
✅ Loosen tight clothing around the neck
✅ Once the seizure stops, turn the person onto their side (recovery position)
✅ Stay with them until they are fully awake and aware

*Do NOT:*
❌ Do not hold or restrain the person
❌ Do not put anything in their mouth
❌ Do not give food, drink, or medication during the seizure
❌ Do not try to stop the movements

⚠️ *Call Emergency Services If:*
* The seizure lasts more than 5 minutes
* Another seizure starts before recovery
* It is the person's first seizure
* The person is injured during the seizure
* The person has difficulty breathing after the seizure
* The seizure occurs in water
*After the Seizure:*
1. The person may be confused, tired, or have a headache
2. Reassure them and allow them to rest
3. Check for injuries
*Remember:*
_*Protect. Time. Turn. Stay.*_
_Those four steps can make a big difference during a seizure._ 🩺💜🧠

29/05/2026

💊 *Drug Overdose — Emergency First Aid Guide* 🩺

_A drug overdose can be life-threatening and needs urgent action._

*Possible Signs:*
* Unconscious or difficult to wake
* Slow, shallow, or stopped breathing
* Blue lips or fingertips
* Confusion or unusual behaviour
* Seizures
* Vomiting
*What To Do:*
✅ Call emergency services immediately
✅ Check breathing and responsiveness
✅ If unconscious but breathing — place in the recovery position
✅ If not breathing — start CPR if trained
✅ Keep medication containers or substances nearby for responders

*Do NOT:*
❌ Do not leave the person alone
❌ Do not force food or drinks
❌ Do not try home remedies or force vomiting

⚠️ *Important:*
Some overdoses involve opioids. If available and trained to use it, *naloxone* may help reverse opioid overdose temporarily.

*Emergency Signs:*
* No breathing
* Severe drowsiness
* Blue skin/lips
* Repeated seizures
➡️ These require immediate emergency care.

*Reminder:*
Fast action saves lives — when in doubt, call for help immediately. 🚑

27/05/2026

🤢 Vomiting & Diarrhoea 🩺

_Vomiting and diarrhoea are common and usually caused by viruses, food poisoning, or stomach bugs._

*Main Risk:*
⚠️ Dehydration

*Common Symptoms:*
* Nausea
* Stomach cramps
* Frequent loose stools
* Vomiting
* Weakness or dizziness
*What To Do* :
✅ Sip small amounts of water often
✅ Use oral rehydration solution if available
✅ Rest
✅ Eat light foods when tolerated (toast, rice, bananas)

*Avoid:*
❌ Greasy or spicy foods
❌ Too much sugary drinks
❌ Alcohol

⚠️ *Seek Medical Help If:*
* Blood in vomit or stool
* Signs of dehydration (dry mouth, dizziness, little urine)
* High fever
* Severe stomach pain
* Symptoms last more than a few days
* Infant, elderly, or vulnerable person affected
*Important:*
Wash hands well — stomach bugs spread quickly in homes, schools, and workplaces.

*Reminder:*
_If your stomach sounds like a washing machine, hydration becomes your best friend_ 😅💧

26/05/2026

🦷 *Teeth Injuries*

_Teeth injuries can happen during sports, falls, fights, or accidents._

*Common Injuries:*
* Chipped tooth
* Loose tooth
* Knocked-out tooth
* Cuts inside the mouth
*First Aid:*
✅ Rinse the mouth gently with clean water
✅ Apply gentle pressure if bleeding
✅ Use a cold pack on the outside of the mouth for swelling

*If a Tooth Is Knocked Out:*
✅ Hold the tooth by the crown (top part), NOT the root
✅ Gently rinse if dirty — do not scrub
✅ Try place it back in the socket if possible
OR
✅ Store it in milk or saliva
⚠️ Get to a dentist or emergency care immediately — fast action improves the chance of saving the tooth.

*Seek Medical/Dental Help If:*
* Tooth is loose or broken
* Severe pain
* Difficulty closing the mouth
* Heavy bleeding
* Suspected jaw injury
*Important:*
Even “small” tooth injuries can lead to infection or permanent damage if ignored.

*Reminder:*
Teeth are expensive — protect them 😅🦷

26/05/2026

💪 *Strains* 🩺

_A strain happens when a muscle or tendon is overstretched or torn — often from lifting, sports, or sudden movement._

*Common Signs:*
* Pain when moving
* Muscle spasms
* Swelling
* Weakness
* Bruising
*First Aid (R.I.C.E):*
✅ Rest the injured area
✅ Ice for 15–20 minutes at a time
✅ Compression with a bandage if needed
✅ Elevate the area to reduce swelling

*Do NOT:*
❌ Don’t continue strenuous activity
❌ Don’t apply heat immediately after injury

⚠️ *Seek Medical Help If:*
* Severe pain
* Unable to move or bear weight
* Large swelling or deformity
* Symptoms don’t improve after a few days
*Common Causes:*
* Heavy lifting 🏋️
* Sports injuries ⚽
* Slips or awkward movements
* Overuse
*Reminder:*
“Walk it off” is not always medical advice 😅
_Rest early to prevent a worse injury later._

26/05/2026

🌊 *Jellyfish Sting* 🩺

_A jellyfish sting can cause pain, burning, and skin irritation. Some stings can be serious._

*Common Symptoms:*
* Sharp burning pain
* Red marks or te****le lines
* Swelling
* Itching
* Muscle cramps (sometimes)
*First Aid:*
✅ Move out of the water safely
✅ Rinse the area with seawater (not fresh water)
✅ Carefully remove te****les using tweezers or gloves
✅ Soak or rinse with hot water (not scalding) for pain relief if available

*Do NOT:*
❌ Do not rub the sting
❌ Do not use fresh water immediately
❌ Do not urinate on the sting 😅

⚠️ *Seek Emergency Help If:*
* Difficulty breathing
* Chest pain
* Severe swelling
* Sting covers a large area
* Person becomes dizzy or unconscious
*Important:*
Some jellyfish species can cause severe allergic reactions — always monitor the person closely after a sting.

*Reminder:*
The ocean is beautiful… but sometimes spicy. 🌊😬

26/05/2026

⚠️ *Shock* 🩺

_Shock is a life-threatening condition where the body is not getting enough blood flow and oxygen._

*Possible Causes:*
* Severe bleeding 🩸
* Serious injury 🚗
* Burns 🔥
* Severe allergic reactions 🐝
* Heart problems ❤️
*Common Signs:*
* Pale, cold, clammy skin
* Rapid breathing or pulse
* Weakness or dizziness
* Confusion or anxiety
* Nausea
* Loss of consciousness
*First Aid:*
✅ Call emergency services immediately
✅ Lay the person down
✅ Raise the legs slightly if no injury is suspected
✅ Keep them warm with a blanket or jacket
✅ Monitor breathing and responsiveness

*Do NOT:*
❌ Do not give food or drink
❌ Do not move them unnecessarily if trauma is suspected

*⚠️ Emergency Priority:*
If the person stops breathing:
➡️ Start CPR immediately if trained.

*Important:*
Shock can happen even when injuries “don’t look that bad.”

*Reminder:*
Pale, cold, confused, and weak after injury = treat for shock and get help fast. 🚑

26/05/2026

☠️ *Poisoning*

_Poisoning can happen from *medications, chemicals, alcohol, plants, gases, or household products* ._

*Possible Signs:*
* Nausea or vomiting
* Burns around the mouth
* Confusion or drowsiness
* Trouble breathing
* Seizures
* Unusual smell on breath
*First Aid:*
✅ Stay calm and call emergency services or a poison center
✅ Remove the person from the source if safe
✅ If poison is on the skin — rinse with water
✅ If inhaled — move to fresh air
✅ Keep any containers/labels for medical staff

*Do NOT:*
❌ Do not force vomiting unless instructed by professionals
❌ Do not give food or drink unless advised
❌ Do not taste unknown substances

⚠️ *Seek Emergency Help Immediately If:*
* Person is unconscious
* Difficulty breathing
* Seizures occur
* Severe burns or chest pain
* Suspected overdose
*Important:*
Many common household items can be dangerous to children — keep chemicals and medication locked away.

*Reminder:*
Quick action saves lives — don’t wait for symptoms to get worse. 🩺

26/05/2026

🩸 *Nosebleed*

_Nosebleeds are common and usually not serious, but proper first aid helps stop the bleeding faster._

*What To Do:*
✅ Sit the person upright
✅ Lean slightly forward (not backward)
✅ Pinch the soft part of the nose for 10–15 minutes
✅ Breathe through the mouth
✅ Apply a cold pack to the nose/forehead if available

*Do NOT:*
❌ Do not tilt the head back
❌ Do not keep checking if the bleeding stopped too early
❌ Do not blow the nose afterward

⚠️ *Seek Medical Help If:*
* Bleeding lasts longer than 20 minutes
* Heavy bleeding occurs
* Injury caused the nosebleed
* The person feels dizzy or weak
* Nosebleeds happen frequently
*Common Causes:*
* Dry air
* Nose picking 😅
* Allergies or colds
* Minor injuries
* High blood pressure
*Reminder:*
Forward, pinch, and patience — most nosebleeds stop with steady pressure. 🩺

Address

33A Kabeljoukade
Richards Bay
3091

Telephone

+27799966261

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