M.E.D Assist - Medical Emergency Dispatch Assist

M.E.D Assist - Medical Emergency Dispatch Assist M.E.D Assist is a dispatching service that bridges the cap in the medical responding field. We respond, assess, treat & call an Ambulance for you.

16/06/2026

👄 *Cold Sore* 🩺

*_A cold sore is a small, painful blister usually found on or around the lips. It is caused by the Herpes simplex infection virus._*

*Common Symptoms:*
* Tingling, itching, or burning before the sore appears
* Small fluid-filled blisters
* Pain or tenderness around the lips
* Crusting as the sore heals
*What To Do:*
✅ Keep the area clean and dry
✅ Wash your hands after touching the sore
✅ Use cold compresses to ease discomfort
✅ Stay hydrated and rest

*Avoid:*
❌ Picking or scratching the sore
❌ Kissing or sharing drinks, utensils, lip balm, or towels while the sore is active
❌ Touching your eyes after touching the sore

⚠️ *Seek Medical Advice If:*
* The sore is severe or very painful
* It lasts longer than 2 weeks
* You have frequent outbreaks
* The sore spreads to the eyes
* You have a weakened immune system
*Prevention Tips:*
* Use lip balm with sun protection ☀️
* Manage stress 😌
* Avoid sharing personal items
*Important:*
_Cold sores are contagious, especially when blisters are present._

*Reminder:*
*Tingle, blister, crust, heal* — the usual cold sore cycle. 👄🩺💙

16/06/2026

🦷 *Dental Abscess* 🩺

_*A dental abscess is a pocket of infection around a tooth or in the gums. It can be very painful and requires prompt dental treatment.*_

*Common Symptoms:*
* Severe, throbbing toothache 😣
* Swollen gums or face
* Sensitivity to hot or cold foods
* Bad taste or bad breath
* Fever 🌡️
* Pain when chewing
*What To Do:*
✅ Contact a dentist as soon as possible
✅ Rinse your mouth gently with warm salt water
✅ Maintain good oral hygiene
✅ Drink plenty of fluids

*Do NOT:*
❌ Do not ignore the pain or swelling
❌ Do not place aspirin directly on the gums
❌ Do not try to drain the abscess yourself

⚠️ *Seek Urgent Medical Help If:*
* Swelling spreads to the face, jaw, or neck
* Difficulty swallowing or breathing
* High fever
* Severe facial swelling
*Possible Complications:*
* A dental abscess can lead to serious infections, including Sepsis, if left untreated.

*Important:*
A dental abscess usually will not go away on its own and often requires professional treatment.

*Reminder:*
*Toothache + swelling* = don't wait—see a dentist promptly. 🦷🚑💙

16/06/2026

👂 *Ear Wax Build-Up* 🩺

_Ear wax (cerumen) helps protect the ear, but sometimes it can build up and cause symptoms._

*Common Symptoms:*
* Reduced hearing 🔇
* Feeling of fullness in the ear
* Earache or discomfort
* Ringing in the ear (tinnitus)
* Dizziness (sometimes)
*What To Do:*
✅ Use ear drops designed to soften wax, as directed
✅ Allow wax to come out naturally
✅ Keep the outer ear clean

*Do NOT:*
❌ Do not use cotton buds (Q-tips) inside the ear
❌ Do not insert hairpins, keys, or other objects into the ear
❌ Do not try to remove deep wax yourself

⚠️ *Seek Medical Help If:*
* Hearing loss is sudden or severe
* Ear pain is significant
* There is discharge, bleeding, or a bad smell from the ear
* Dizziness is severe
* Symptoms do not improve
*Important:*
*Pushing objects into the ear often pushes the wax deeper and can damage the eardrum.*

*Reminder:*
_Nothing smaller than your elbow belongs in your ear!_ 😄👂🩺💙

16/06/2026

🦠 *Ebola Virus Disease (EVD)* 🩺

_Ebola virus disease is a serious and often life-threatening viral illness that spreads through direct contact with the blood or body fluids of an infected person or animal._

*Common Symptoms:*
* 🌡️ Sudden fever
* 😴 Severe weakness and fatigue
* 🤕 Headache
* 💪 Muscle and joint pain
* 🤢 Nausea, vomiting, and diarrhoea
* 🤒 Stomach pain
*Severe Symptoms:*
* Unexplained bleeding or bruising
* Difficulty breathing
* Confusion
* Shock
* Organ failure
*How It Spreads:*
* Direct contact with blood or body fluids of an infected person
* Contact with contaminated objects (needles, bedding, clothing)
* Contact with infected animals
*It does NOT spread through casual contact alone.*

*Prevention:*
✅ Wash hands frequently
✅ Avoid contact with blood and body fluids
✅ Use appropriate protective equipment when caring for sick individuals
✅ Follow public health guidance during outbreaks

⚠️ *Seek Immediate Medical Attention If:*
* You develop symptoms after exposure to a known or suspected case
* You have recently been in an area experiencing an Ebola outbreak and become ill
*Important:*
_Ebola is a medical emergency. Early diagnosis, isolation, and supportive treatment improve the chances of survival._

*Reminder:*
*_Fever + recent exposure to a known case or outbreak area = seek urgent medical care immediately._* 🚑🩺🦠💙

16/06/2026

🌡️🧠 *Febrile Seizures*

_A febrile seizure is a seizure associated with a fever, usually occurring in young children between 6 months and 5 years of age. They can be frightening to witness but are often brief._

*What It May Look Like:*
* Loss of consciousness
* Jerking or stiffening of the arms and legs
* Rolling back of the eyes
* Unresponsiveness
* Drowsiness after the seizure
*What To Do:*
✅ Stay calm and note the time
✅ Place the child on their side (recovery position) if possible
✅ Remove nearby objects to prevent injury
✅ Loosen tight clothing around the neck
✅ Monitor breathing

*Do NOT:*
❌ Do not hold the child down
❌ Do not put anything in the child's mouth
❌ Do not give food, drink, or medication during the seizure

⚠️ *Seek Emergency Medical Help If:*
* The seizure lasts more than 5 minutes
* The child has difficulty breathing
* It is the child's first seizure
* The child does not recover normally afterward
* Another seizure follows soon after
*After the Seizure:*
✅ Comfort and reassure the child
✅ Treat the fever as advised by a healthcare professional
✅ Arrange medical assessment, especially if it is the first febrile seizure

*Important:*
_Most febrile seizures stop on their own and do not cause long-term harm, but they should always be taken seriously._

*Remember:*
_*Protect, time, turn on the side, and stay with the child.*_ 🩺💙👶🌡️🧠

01/06/2026

🩹 *Cuts & Lacerations*

_Cuts and lacerations can happen at home, work, during sports, or outdoors. Quick first aid helps prevent infection and control bleeding._

*What To Do:*
✅ Wash your hands if possible
✅ Apply direct pressure to stop bleeding
✅ Rinse the wound with clean running water
✅ Remove visible dirt or debris carefully
✅ Cover with a sterile dressing or bandage

*For Minor Cuts:*
* Keep the wound clean and dry
* Change dressings regularly
* Watch for signs of infection
⚠️ *Seek Medical Help If:*
* Bleeding won't stop after 10–15 minutes of pressure
* The cut is deep, wide, or gaping
* You can see fat, muscle, or bone
* The injury was caused by a dirty or rusty object
* The wound is on the face, hands, or over a joint
* Your tetanus vaccination is not up to date
*Watch for Infection:*
🚩 Redness spreading around the wound
🚩 Swelling
🚩 Pus or discharge
🚩 Increasing pain
🚩 Fever

*Do NOT:*
❌ Put dirt, ash, or unapproved substances on the wound
❌ Ignore deep cuts that may need stitches

*Remember:*
*Pressure. Clean. Cover. Check.*

_A small cut today can become a big problem tomorrow if it's not cared for properly._ 🩺🩹✨

30/05/2026

🧠 *Epilepsy Convulsions (Seizures)* 🩺

_A convulsive seizure can look frightening, but staying calm and providing the right first aid can help keep the person safe._

*What To Do:*
✅ Stay calm and time the seizure
✅ Move dangerous objects away
✅ Protect the head with a folded jacket, towel, or your hands
✅ Loosen tight clothing around the neck
✅ Once the seizure stops, turn the person onto their side (recovery position)
✅ Stay with them until they are fully awake and aware

*Do NOT:*
❌ Do not hold or restrain the person
❌ Do not put anything in their mouth
❌ Do not give food, drink, or medication during the seizure
❌ Do not try to stop the movements

⚠️ *Call Emergency Services If:*
* The seizure lasts more than 5 minutes
* Another seizure starts before recovery
* It is the person's first seizure
* The person is injured during the seizure
* The person has difficulty breathing after the seizure
* The seizure occurs in water
*After the Seizure:*
1. The person may be confused, tired, or have a headache
2. Reassure them and allow them to rest
3. Check for injuries
*Remember:*
_*Protect. Time. Turn. Stay.*_
_Those four steps can make a big difference during a seizure._ 🩺💜🧠

29/05/2026

💊 *Drug Overdose — Emergency First Aid Guide* 🩺

_A drug overdose can be life-threatening and needs urgent action._

*Possible Signs:*
* Unconscious or difficult to wake
* Slow, shallow, or stopped breathing
* Blue lips or fingertips
* Confusion or unusual behaviour
* Seizures
* Vomiting
*What To Do:*
✅ Call emergency services immediately
✅ Check breathing and responsiveness
✅ If unconscious but breathing — place in the recovery position
✅ If not breathing — start CPR if trained
✅ Keep medication containers or substances nearby for responders

*Do NOT:*
❌ Do not leave the person alone
❌ Do not force food or drinks
❌ Do not try home remedies or force vomiting

⚠️ *Important:*
Some overdoses involve opioids. If available and trained to use it, *naloxone* may help reverse opioid overdose temporarily.

*Emergency Signs:*
* No breathing
* Severe drowsiness
* Blue skin/lips
* Repeated seizures
➡️ These require immediate emergency care.

*Reminder:*
Fast action saves lives — when in doubt, call for help immediately. 🚑

27/05/2026

🤢 Vomiting & Diarrhoea 🩺

_Vomiting and diarrhoea are common and usually caused by viruses, food poisoning, or stomach bugs._

*Main Risk:*
⚠️ Dehydration

*Common Symptoms:*
* Nausea
* Stomach cramps
* Frequent loose stools
* Vomiting
* Weakness or dizziness
*What To Do* :
✅ Sip small amounts of water often
✅ Use oral rehydration solution if available
✅ Rest
✅ Eat light foods when tolerated (toast, rice, bananas)

*Avoid:*
❌ Greasy or spicy foods
❌ Too much sugary drinks
❌ Alcohol

⚠️ *Seek Medical Help If:*
* Blood in vomit or stool
* Signs of dehydration (dry mouth, dizziness, little urine)
* High fever
* Severe stomach pain
* Symptoms last more than a few days
* Infant, elderly, or vulnerable person affected
*Important:*
Wash hands well — stomach bugs spread quickly in homes, schools, and workplaces.

*Reminder:*
_If your stomach sounds like a washing machine, hydration becomes your best friend_ 😅💧

26/05/2026

🦷 *Teeth Injuries*

_Teeth injuries can happen during sports, falls, fights, or accidents._

*Common Injuries:*
* Chipped tooth
* Loose tooth
* Knocked-out tooth
* Cuts inside the mouth
*First Aid:*
✅ Rinse the mouth gently with clean water
✅ Apply gentle pressure if bleeding
✅ Use a cold pack on the outside of the mouth for swelling

*If a Tooth Is Knocked Out:*
✅ Hold the tooth by the crown (top part), NOT the root
✅ Gently rinse if dirty — do not scrub
✅ Try place it back in the socket if possible
OR
✅ Store it in milk or saliva
⚠️ Get to a dentist or emergency care immediately — fast action improves the chance of saving the tooth.

*Seek Medical/Dental Help If:*
* Tooth is loose or broken
* Severe pain
* Difficulty closing the mouth
* Heavy bleeding
* Suspected jaw injury
*Important:*
Even “small” tooth injuries can lead to infection or permanent damage if ignored.

*Reminder:*
Teeth are expensive — protect them 😅🦷

Address

33A Kabeljoukade
Richards Bay
3091

Telephone

+27799966261

Website

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