Metanoia Rays

08/06/2026

Everything you need to know, all in one place 💙.

Check out our website today.

05/06/2026

A long weekend for Darwin (June 6th, 7th & 8th).

Our Darwin head office will be closed on Monday 8th June.

For all non-medical emergencies, on-call is available for staff, participants and carers.

Darwin office will re-open 8.30am Tuesday 9th June (Business as usual for our Brisbane operations).

03/06/2026

Ever wondered what being a Service Coordinator really feels like?

This AI generated image of Shankar from our Darwin office aka 'air traffic control tower' sums it up best. Balancing participants, rosters, incidents, compliance, funding, documentation, and everything in between… all at once.

Behind every smooth service is a Coordinator working hard to keep it all in the air.

We see you, we appreciate you💙.



Image Description: An AI produced meme of a male service coordinator as an air traffic controller in the control tower holding up multiple spinning plates labeled with tasks such as 'participants', 'documentation', 'incidents' etc.

29/05/2026

We’re excited to be hosting a table at the Melbourne North Ready Set Connect event on 2 June.

Kismet Community Ready Set Connect events brings together NDIS providers, participants, families and support networks in a fast-paced, face-to-face format designed to build genuine connections and share services within the community.

If you’re attending, come by and say hello, we look forward to connecting with you.

Follow this link for more information: https://www.kismet.healthcare/community/events/91



Image Description: An orange boardered tile containing an image of a Metanoia Rays table containing brochures and marketing materials.

27/05/2026

Respect, choice and control don’t stop with supports. They extend to how people are represented.

We don’t frequently share images of participants, because many tell us they prefer not to have their images used for marketing, and we respect that decision every time.

When we do feature participants, it is always with explicit consent and a clear understanding of how their image will be used.

Permissions and privacy are not optional. They are fundamental.

25/05/2026

We’re sharing this helpful NDIS webinar for anyone supporting participants across our community.

Learn more about supported decision making, consent, and the roles involved in helping participants manage their supports and stay in control.

Register here:

Join us for an informative webinar focused on the different ways people can support an NDIS participant to make decisions and manage their supports.

22/05/2026

After the great engagement on our recent posts, we’re sharing another team member from our fun internal AI challenge.

This is Raelene, our Deputy General Manager, captured in what might be the most accurate depiction yet. Known across the organisation as the ultimate People Champion, this image perfectly reflects her leadership, care for the team, and the calm confidence she brings every day.



Image Description: As described in caption, an AI generated image of Raelene in her ultimate work day positioned at her desk in her office surrouded by text portraying positive wins.

20/05/2026

Today we recognise Global Accessibility Awareness Day (GAAD).
At Metanoia Rays, accessibility and inclusion are central to the way we support people and communities. GAAD is a valuable opportunity to reflect, learn and continue improving digital access for all.



Reel Description: An animated image of a computer mouse clicking a "grant access" button on a screen with text, Global Accessibility Awareness Day above the Metanoia Rays and we heart NDIS logos.

18/05/2026

What a fantastic day at the Darwin All Abilities Expo at Marrara Netball Stadium.

The memory game activity at our stall was a highlight and it was great to connect with so many people in such a positive, inclusive environment.

Thank you to for organising another great event.



Image Description: Three photos of Metanoia Rays employees engaging with attendees at the IDA All Abilities Expo in Darwin.