09/10/2026
We’re excited to introduce Ask Biomed — our new website chatbot designed to make it easier to find the information and support you need.
Ask Biomed can help you:
• Find product information, including ingredients and uses
• Check available Canada Post tracking updates for your orders
• Download invoice copies and review past orders
• View current product pricing and Biomed promotions
• Find shipping and returns information, helpful articles and customer support resources
Whether you have a quick product question or need help with an order, Ask Biomed is here to help!
Ask Biomed is currently in beta testing, and we’ll continue improving the experience as we learn how our customers use it.
Visit biomedicine.com and look for the Ask Biomed button at the bottom right to give it a try.