08/26/2026
Pass the WOW! Creating a culture of appreciation:
After the REX Academy Leadership Conference, I was inspired to keep the momentum going from the incredible connection and sense of community our group developed in such a short time.
I came home with so many golden nuggets, but one idea really captured my heart: building a strong community and culture within an organization.
Not just recognizing what someone does, but appreciating how they do it—with integrity, kindness, enthusiasm, and genuine care.
And sometimes, the most meaningful recognition is simply taking a moment to say, “I see you. What you do matters.”
So, I started the Pass the WOW Project at the Club! 🎾✨
Here’s how it works:
We have one special Longfellow tennis ball with “You Are Awesome” written on it. The ball gets passed from colleague to colleague, across departments and throughout the Club.
To kick things off, I thought about someone on my team who deserved a little recognition.
Maybe they went above and beyond.
Maybe they made my day easier.
Maybe they helped a member.
Maybe they brought incredible energy to the Club.
Maybe they supported a colleague.
Or maybe they simply have a quality that makes them awesome to work with.
I passed the WOW Ball to that person along with a short, handwritten note explaining why I chose them.
It could be as simple as:
“I’m passing you the WOW Ball because you always bring such positive energy to the team. You make everyone around you feel welcome, and that doesn’t go unnoticed!”
The goal isn't to recognize the biggest accomplishment or the person who did the most.
It’s about noticing the little things that make our team special and taking the time to let someone know that what they do matters.
And then…the ball keeps moving! 🎾
Once you receive it, you take a moment to think about someone else’s WOW factor, write them a note, and pass it along.
My hope for this project is that it helps us:
✨ Build stronger relationships
✨ Recognize and appreciate our colleagues
✨ Celebrate the qualities that make our team special
✨ Create a culture where people feel seen and valued
✨ And, most importantly, create more WOW experiences for one another
Because you never know when a small note of appreciation might be exactly what someone needs to brighten their day. 💙
We are now in Week 2 of Pass the WOW, and it has already been a HUGE WOW!
The energy, camaraderie, laughter—and yes, even a few tears of joy—have been incredible to witness.
It has reminded me that culture isn't something you simply create with a mission statement. You create it through the small things you do for one another every day.
So now, I’m passing the WOW on to you.
Who on your team deserves a little WOW today?
Grab a ball, write a note, and pass it on. 🎾💙
Stay active and anything is possible,