Woodside Medical Centre - Coventry

07/09/2026

Woodside Medical Centre will be closed from 1.00pm on Wednesday 16th September for Staff training and will re-open on Thursday 17th September at 8.00am.

We will respond to any queries within core hours.

We apologise for any distress this may cause.

04/09/2026

It is with great sadness, we share the passing of our retired practice nurse, Sue Devlin

27/08/2026

FRIENDSHIP GROUP, THIS COMING THURSDAY (3rd September) – for people who have experienced loss or bereavement.
Come and join this friendly group offering those who have been bereaved the chance to meet others who share and understand the experience of loss, and who are looking to make new friends, socialise, and explore new interests together.
There is no need to book. The group is free to join, and free refreshments will be available.
Location: Tile Hill Library, Jardine Crescent, CV4 9PL
The group meets on the first Thursday of the month, from 11:00am to 12:30pm. Free parking available

25/08/2026

WOODSIDE MEDICAL CENTRE will be closed on Bank Holiday Monday, 31st August and will re-open on Tuesday 1st September at 8.00 a.m.

23/07/2026

2026 Saturday Flu Clinics

Letters are being sent out over the few weeks inviting eligible patients to our 65 and Over session and the under 65 session. If you do not receive a letter and you are eligible for a Flu vaccination please contact Reception.

If the Covid vaccines are available, these will be offered to eligible patients at the same time.

Over 65s - Saturday 3rd October
Letters will confirm your timeslot, please fill in the details requested on the letter and bring this in to your appointment.

Under 65s - Saturday 10th October
Letters will confirm your timeslot, please fill in the details requested on the letter and bring this to your appointment.

16/07/2026

08/07/2026

TOTAL TRIAGE IS COMING TO WOODSIDE MEDICAL CENTRE

Total Triage will be launched on Monday 3rd August and will be a fairer, faster way to contact your GP Practice.

FREQUENTLY ASKED QUESTIONS

What is Accurx?
Accurx is a secure NHS-approved system used by most GP practices in the UK to communicate with patients. It works with our clinical system and lets you send requests to the practice online.

What is Total Triage?
Total Triage means every medical request is sent to our clinical team first. They will review your information and decide the best care for you. This may include:
• An appointment with the right clinician.
• Advice without needing an appointment.
• Referral to another service (such as a pharmacy or
physiotherapy).
• Arranging tests before you are seen.

Why are we changing?
We're introducing Total Triage to:
• Reduce long telephone queues.
• Make it easier to contact the practice.
• Ensure patients with the most urgent needs are seen first.
• Help you get the right care at the right time.

When does Total Triage start?
Monday 3 August 2026.

When can I submit a request?
Medical and admin request forms are available:
• Monday to Friday
• 8:00am – 6:30pm
If the practice reaches safe working capacity, the form may close early. The surgery will still be open until 6:30pm for urgent clinical matters.
For emergencies, always call 999 or attend your nearest Emergency Department.

Do I need to download an app or create an account?
No. You can complete the form directly through the Woodside Medical Centre website. No app, username or password is needed.

How long does the form take to complete?
The form is quick and asks about:
• Your symptoms.
• How long you've had them.
• What help you need.
• How we can contact you.

I don't have internet access. What can I do?
A friend, family member or carer can complete the form for you.
If this isn't possible, our Care Navigator team can help complete the form over the telephone.

How do I access the form?
You can:
• Visit the Woodside Medical Centre website and click "Submit a
New Request"

Can someone complete the form on my behalf?
Yes. The form asks if someone else is completing it for you.
Please note that we can only discuss your care with another person if you have given consent and this is recorded on your medical record.

Can I include more than one health problem on the same form?
Please submit one form for each health concern. This helps the clinical team assess each problem properly.

What happens after I submit my request?
Our team will review your request and decide the best next step. You may:
• Receive advice by text or phone.
• Be asked for more information.
• Be offered an appointment.
• Receive a booking link by text.
• Be directed to another suitable NHS service, such as a
pharmacy or physiotherapy.

I'm housebound. How do I request a home visit?
You should still submit a triage request online or by telephone with our Care Navigator team.
If you think you need a home visit, please contact the practice before 10:30am where possible.

What if I need a routine appointment?
Routine appointments are requested by completing a medical request form through our website. This helps us make sure you are seen by the right clinician in the most appropriate timeframe.

05/06/2026

Woodside Medical Centre will be closed from 1.00 p.m. on Wednesday June 10th for training. Any queries received will be dealt with during core hours.

We apologise for any inconvenience caused.