Covenant Case Management Services

Covenant Case Management Services CARF-accredited case management for individuals with IDD and TBI across North Carolina. Helping people thrive with purpose since 2010.🧡

Covenant Case Management Services (CCMS) provides IDD and mental health case management across 56 counties in North Carolina. We help individuals with intellectual and developmental disabilities navigate Medicaid waivers, MCO services, and community resources to build greater independence. Our CARF-accredited team coordinates care plans, connects clients to support services, and advocates for indi

viduals and families every step of the way. We work directly with all NC Managed Care Organizations (MCOs).

09/04/2026
Meet the heart of Covenant Case Management Services. 🧡💙Behind every care plan and every person we serve is a team that s...
09/04/2026

Meet the heart of Covenant Case Management Services. 🧡💙

Behind every care plan and every person we serve is a team that shows up with compassion, patience, and purpose. They live out our mission every day: to serve our community through education, advocacy, and partnership, helping the individuals we support build healthy, purpose-filled futures.

As we head into the long weekend, we want to say thank you to our team for their tireless work and to the families and partners who trust us. Happy Labor Day weekend from all of us at Covenant.

Learn more at covenanttoserve.com.

Managing care for a loved one with an intellectual or developmental disability is no small thing -- the appointments, th...
08/25/2026

Managing care for a loved one with an intellectual or developmental disability is no small thing -- the appointments, the paperwork, the follow-ups that seem to lead nowhere.

That is exactly what IDD case management is for. At Covenant Case Management Services, one dedicated care partner keeps the full picture connected: therapies, appointments, benefits, and the day-to-day advocacy that keeps your loved one moving toward their goals.

Coordinated care, so your family can breathe.

Learn more at https://covenanttoserve.com

Day support activities at CCMS keep adults with disabilities engaged, connected, and moving forward -- through recreatio...
08/23/2026

Day support activities at CCMS keep adults with disabilities engaged, connected, and moving forward -- through recreation, wellness, creative arts, and practical skills that build both confidence and community. Because growing together is what we do.

Learn more at https://covenanttoserve.com

Day support activities at CCMS keep adults with disabilities engaged, connected, and moving forward -- through recreatio...
08/19/2026

Day support activities at CCMS keep adults with disabilities engaged, connected, and moving forward -- through recreation, wellness, creative arts, and practical skill-building that foster confidence and a sense of community. Every day is an opportunity to learn, connect, and grow.

Learn more at covenanttoserve.com

90+ days for an IDD application in NC.60% of that wait comes from two preventable errors.Here's what slows most families...
08/18/2026

90+ days for an IDD application in NC.
60% of that wait comes from two preventable errors.

Here's what slows most families down:

1️⃣ Incomplete or incorrect documentation, missing signatures, outdated forms, mismatched info. One wrong box can pause the entire file for weeks.

2️⃣ Choosing a case management agency that isn't yet CARF-accredited or DHHS-certified. That means re-routing the application later, starting the clock over.

Both are easy to fix before you submit.

Download the Post-18 Roadmap free guide at https://covenanttoserve.com/resources; it walks through every step so you don't lose time on mistakes we see every week.

Independence and support go hand in hand.Supported living helps adults with disabilities thrive in their own space -- bu...
08/17/2026

Independence and support go hand in hand.

Supported living helps adults with disabilities thrive in their own space -- building everyday skills, staying connected to their community, and having reliable support when it matters. Groceries, routines, goals: all within reach, with help close by.

Independence, made real.

See how at covenanttoserve.com

It’s one of the first questions families ask about day support — and it’s the right one.Day support activities for adult...
08/16/2026

It’s one of the first questions families ask about day support — and it’s the right one.
Day support activities for adults with disabilities should focus on real work: building independence, strengthening social skills, and opening doors to the community. Done well, a day is structured around the individual — a mix of life-skills practice, recreation, wellness, creative expression, and community engagement that keeps people active and connected.

At Covenant Case Management Services, we coordinate day support that answers that first question with confidence — matching each person to activities that reflect their abilities, interests, and goals.

For families and referral partners weighing options, we’re glad to help you think it through.
📩 https://covenanttoserve.com/resources/the-day-program-guide/

Address

421 West Main Street
Charlotte, NC
28001

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+17049842021

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