08/14/2026
I am so deeply grateful for your continued support and for trusting MBK Wellness to be a part of your health and care journey. Creating a calm, intentional, and dedicated space for you is always my highest priority.
I want to pause and mention that this message is not directed at any single individual. Over the last few months, however, I’ve experienced a growing series of missed appointments, no-call/no-shows, and last-minute cancellations. Because this has become a recurring pattern, I felt it was important to reach out to my entire client community so we can address it together.
Because MBK Wellness is a solo practice run solely by me, there are no other service providers here to fill in those gaps. When a session is missed without notice, that time is lost, and it makes it difficult to accommodate another client who may be waiting or in need of care.
We all know that life happens—unplanned events, sudden illness, and busy days are a natural part of life! In the past, I’ve been fairly relaxed when it comes to enforcing my policies for late cancellations or missed sessions. However, to protect my schedule and ensure everyone receives the care they need, I will be holding firm to my official policy moving forward.
If you ever need to reschedule or cancel an upcoming session, all I ask is for a quick heads-up. 24-hour notice, giving advance notice ensures that my schedule remains open, accessible, and fair to everyone. "Please note that appointments missed without advance notice may be subject to the standard policy fee.")
Thank you so much for your understanding, your kindness, and for respecting the time set aside specifically for your care.
I look forward to seeing you at your next visit!
With care and gratitude,
Kenneth
MBK Wellness
