09/01/2026
When a client says their skin is “dry,” that’s not necessarily the diagnosis.
They may be describing dehydration, barrier dysfunction, or a true lack of lipids, and those can require very different approaches.
That’s why asking “What feels dry?” isn’t always enough.
Look at the skin’s texture, oil production, hydration, sensitivity, and how it’s responding to their current routine.
The client’s description is your starting point, not your assessment.
The better you understand what “dry” actually means for that client, the more precisely you can build the treatment around it.
