06/10/2026
This group recently noted the TD bank who are Deaf or hard of hearing can reach TD Contact Centres via a dedicated SRV Canada VRS line. Additionally, many branches are equipped with in-branch Video Remote Interpreting (VRI) tablets for direct, accessible communication with tellers and advisors but best to confirm beforehand. Scotiabank also has a direct SRV line and ASL Help Videos: The Scotiabank Help Centre features a library of ASL support videos covering topics like account activation, preventing identity theft, mobile app usage, and understanding balances.
Live Chat: If you prefer text-based communication, secure live chat is available directly through the Scotiabank Mobile App. If you are aware of other bank changes pls comment below. 🇨🇦