01/09/2026
π’ MISSED APPOINTMENTS β AUGUST 2026
At Neasham Road Surgery, we understand that sometimes things happen and you may not be able to attend your appointment.
However, when appointments are missed without letting us know, that valuable appointment time cannot be offered to another patient who may need it.
During August 2026, patients who did not attend their appointments resulted in:
π¨ββοΈ GP appointments: 11.08 hours
π©Ί Nurse Practitioner appointments: 10.63 hours
π©ββοΈ Nurse appointments: 11 hours
π Healthcare Assistant appointments: 9.6 hours
β° That's a total of 42.31 HOURS of clinical time lost!
That's over 5 full working days of appointments that could have been used to help other patients.
π PLEASE HELP US REDUCE MISSED APPOINTMENTS
If you cannot attend your appointment, please let us know as soon as possible.
π Contact the surgery to cancel
π± Cancel your appointment if you have been given an option to do so
π Where possible, rearrange your appointment rather than simply not attending
Every cancelled appointment that we know about gives us the opportunity to offer that slot to someone else.
Thank you for helping us make the best use of our appointments and ensuring that valuable NHS clinical time isn't wasted.