Healthcare Plus Solutions Group

05/31/2026

Leaders create - or destroy - psychological safety through their responses, not their intentions. Read more.

Multigenerational teams are the new norm in healthcare, and managing across several age groups is no longer optional. Genfluence provides healthcare leaders with a focused, evidence-based approach to building stronger, more collaborative teams across generational lines. Grounded in scientific resear...

05/30/2026

Efficiency without empathy doesn't work. Rewiring the Emergency Department shows how to balance both. Discover more.

The Emergency Department “equation” is daunting. Patient volumes are on the rise and exceeding pre-COVID levels + organizations continue to struggle with staff shortages (especially in high pressure/high acuity environments like the ED) + competition from new access points like urgent care and f...

05/29/2026

We've been trying to find the words since April.

The energy in that room. The conversations that wouldn't end. The leaders who flew home already thinking about what they'd do differently on Monday.

This is just a glimpse of what happened in Atlanta. Stay tuned. 👀

05/28/2026

If your rounding feels like an audit…patients will respond like they’re being audited. Read Lisa Reich’s latest blog on rewiring patient conversations.

For years, I rounded on patients the same way most nurse leaders do, popping in, asking whether things had been done, basically checking the boxes on my list. It was efficient. It was familiar. And for a long time, it seemed to work.

05/28/2026

Leadership habits shape how work feels every day.

Human-Centered Leadership in Healthcare has evolved, and the revolution continues. This edition introduces the critical first dimension: Self, recognizing that true leadership begins from within. By cultivating self-awareness and authenticity, leaders can forge meaningful relationships that drive ta...

05/27/2026

Overfunctioning creates dependency, not performance. Karma Doesn't Need My Help shows leaders how to step back without disengaging. Explore the idea.

Multigenerational teams are the new norm in healthcare, and managing across several age groups is no longer optional. Genfluence provides healthcare leaders with a focused, evidence-based approach to building stronger, more collaborative teams across generational lines. Grounded in scientific resear...

05/26/2026

Psychological safety isn't about comfort; it's about whether people believe honesty will be met with respect instead of consequences. Learn more.

Multigenerational teams are the new norm in healthcare, and managing across several age groups is no longer optional. Genfluence provides healthcare leaders with a focused, evidence-based approach to building stronger, more collaborative teams across generational lines. Grounded in scientific resear...

05/26/2026

What makes someone a truly good leader? Quint Studer says one word comes up again and again: approachability. In this week’s column, he shares practical ways leaders can build trust, create psychological safety, and make it easier for people to speak up.

What makes a good supervisor? I have asked this question hundreds of times. The consistent answers when someone says they have a good leader are, “They are approachable,” “They are willing to work side by side with me,” and, “They don’t ask people to do things they do not do themselves.....

05/24/2026

Burnout spreads when systems stay broken. Rewiring the Emergency Department offers a better way forward. Explore the idea.

The Emergency Department “equation” is daunting. Patient volumes are on the rise and exceeding pre-COVID levels + organizations continue to struggle with staff shortages (especially in high pressure/high acuity environments like the ED) + competition from new access points like urgent care and f...

05/23/2026

Every interaction either strengthens or weakens culture.

Human-Centered Leadership in Healthcare has evolved, and the revolution continues. This edition introduces the critical first dimension: Self, recognizing that true leadership begins from within. By cultivating self-awareness and authenticity, leaders can forge meaningful relationships that drive ta...