06/17/2026
I’ve been seeing a lot of posts lately about the length of time you actually massage a client for when they book an hour session.
When I first started working 20 years ago at a busy clinic they booked us 3 clients back to back then a 30 mins break then 3 more back to back. Due to the pre-treatment chat and post-treatment chat and clean up I was always running late by the third client and it drove me nuts! I also knew that it was really poor customer service. I value everyone’s time.
When I went out on my own I started leaving 15 mins between each session and man did it work better for me. I could give each client the proper attention before and after with a little time to take a bite of a sandwich and water.
So here is how an hour session works with me now…
Client books a 12pm and shows up at 12pm ( as most do).
We chat for a few minutes. I leave to let them get ready. I go wash my hands.
I enter the room at 12:05pm. ALWAYS look at your clock when you enter your room.
End the hour treatment at 12:05pm.
For me, my hour starts when I enter the room.
I have had hundreds of clients say how much they appreciate that I give them the time they pay for because many don’t.
This is just my way and it doesn’t have to be yours❤️