What are the opening hours?

Monday 8am - 6pm Tuesday 8am - 6pm Wednesday 8am - 6pm Thursday 8am - 6pm Friday 8am - 6pm Saturday 8am - 5pm

HealthNet Homecare

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United Kingdom
Swadlincote
HealthNet Homecare

Committed to improving patient care, increasing treatment persistence and ultimately health outcomes

Working with over 260,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make your life easier by taking the stress out of managing your medication, so you can focus on you. You can be confident that you are in safe hands with HealthNet.

25/08/2026

Our nurses play a vital role in helping patients build the knowledge and confidence to manage their treatment independently in the comfort of their own homes.

Through personalised training, guidance, and ongoing support, they empower patients every step of the way, ensuring they feel informed, reassured, and in control of their care.

⭐ "The nurse was extremely reassuring, professional, friendly, and very well informed. She patiently took me through the injection process, explained the medication and its disposal, and made me feel confident and reassured.
Nothing was hurried, despite her busy schedule. We are fortunate to have nurses who carry out their work with such patience, compassion, and good cheer – it makes a big difference to patients. Thank you to the nurse and to your company."

We're incredibly proud of the difference our nursing team makes every day, helping patients gain the confidence to manage their treatment safely and comfortably at home while knowing support is always there when they need it. 💙

19/08/2026

August Bank Holiday Opening Times 🕐

We would like to share our opening hours during this period, as they vary slightly from usual 👇

If you have any queries about your delivery or nurse visit, please don't hesitate to contact the team on 0800 083 3060.

11/08/2026

Living with psoriasis isn't easy 💙.

Psoriasis can have a significant impact on everyday life, but access to the right treatment and support can make all the difference.

👉 If you're living with psoriasis, remember that small steps can make a big difference. Be kind to yourself, follow your treatment plan, stay connected with your healthcare team, and don't be afraid to seek support when you need it.

This , we're proud to provide Clinical Homecare services to over 51,000 dermatology patients, delivering vital treatments directly to patients and helping them manage their condition from the comfort of their own homes.

Together, we can help more people feel informed, supported, and empowered.

Learn more: 🔗 https://eu1.hubs.ly/H0xnv-c0
🔗 https://eu1.hubs.ly/H0xnvnX0

03/08/2026

📱 Having trouble logging into the app for the first time?

If you're unable to access the app, it may be because we don't currently have your email address registered on your account.

✅ To get set up, simply email [email protected] with:
• Your CT number
• Your email address

Our team will update your account and help you get connected to our digital tools as quickly as possible.

If you need any assistance, we're here to help! 💙

22/07/2026

Hot weather can be especially challenging when you’re managing a long-term health condition - but there are ways to protect yourself and stay well 💛

Here are some simple tips to help you cope:
💧 Stay hydrated - drink little and often, even if you don’t feel thirsty
🌿 Keep cool - use fans and wear light clothing. NHS guidance can be found here: https://eu1.hubs.ly/H0wSXbY0
🛌 Listen to your body - rest when you need to and don’t push yourself
💊 Take care with storage – always follow the instructions to keep your medicine in the right conditions (for example, fridge items should be stored between 2–8°C)

If your symptoms worsen or you feel unwell, seek medical advice. Remember: it’s okay to slow down and prioritise your health.

15/07/2026

🏥 Treatment in hospital vs at home - what’s the difference?

Hospital visit:
➡️ Travel to your appointment
➡️ Find and pay parking or transport
➡️ Check in and wait
➡️ See your clinician or healthcare team
➡️ Receive treatment
➡️ Travel home

Homecare with HealthNet:
✅ Medication delivered to your door
✅ Self-administration or guided support from our clinical team to take treatment in the comfort of your own home
✅ Frees up vital hospital beds and NHS resource

Less time travelling. Less waiting. More comfort. 💙

Clinical homecare is designed to make managing your treatment simpler, so you can focus more on your day-to-day life.

13/07/2026

⭐ We’re proud to be rated “Excellent” on Trustpilot! ⭐

At HealthNet, delivering outstanding care and support to our patients is at the heart of everything we do, and it’s fantastic to see that reflected in our feedback.

We’re delighted to currently hold a 4.8 “Excellent” score from over 24,000 reviews.
💬 From compassionate nurses and knowledgeable staff
🚚 To reliable, on-time deliveries
🤝 And friendly, professional customer service

Every review reflects a real patient experience – and your feedback helps us continually improve the care we provide.

If you’d like to see what others are saying or share your own experience, take a look here: https://uk.trustpilot.com/review/healthnethomecare.co.uk

💡 Quick tip to get answers fasterIf you’ve contacted our Patient Support Team at enquiries@healthnethomecare.co.uk, you ...

08/07/2026

💡 Quick tip to get answers faster

If you’ve contacted our Patient Support Team at [email protected], you may receive an instant reply with helpful guidance — especially if your message includes certain keywords.

For example, emails mentioning terms like “sharps bin,” “syringe,” “collection,” or “order” can trigger an automated response packed with useful information to help you resolve your query in minutes.

These emails are designed to give you the quickest solution to common queries.

If your question isn’t fully answered, don’t worry - simply hit ‘reply’, and one of our Patient Support Team members will be happy to assist 💙

06/07/2026

Celebrating 78 years of the NHS 💙

For 78 years, the NHS has been there through life’s biggest moments and toughest challenges - caring for generations with compassion, skill and dedication.

Today, we celebrate the people who have made that possible and thank them for the extraordinary difference they make every single day.

01/07/2026

📢 Important Update: Our Delivery Slots Are Changing

Based on customer feedback, we're simplifying our delivery preferences by changing 'Before or After 1pm' to 'AM or PM' delivery slots.

🕐 AM: 07:00 – 12:00
🕕 PM: 12:00 – 18:00

We’ll always do our very best to accommodate your preferred delivery time, but please be aware that we’re unable to guarantee specific delivery times. We really appreciate your understanding when this happens.

📱 Don't forget to look out for your 2-hour delivery window text message the evening before your delivery.

* Please note that timed delivery requests are not available in all postcode areas.
* Please bear with us while we update our marketing materials to reflect this change.

Address

HealthNet Homecare (UK) Limited
Swadlincote
DE110WU

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm
Saturday	8am - 5pm

Telephone

+448000833060

Website

http://www.healthnethomecare.co.uk/contact-us/

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