TouchPoint Support Services

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Sandy Springs, GA
TouchPoint Support Services

Revolutionizing healthcare hospitality with smarter, more compassionate support services. Built for change. One Partner. One Platform.

Built for Change. TouchPoint Support Services delivers smarter, more compassionate healthcare hospitality. Backed by Compass Group and rooted in patient-centered care, we streamline food and support services to improve efficiency, boost patient satisfaction, and help healthcare providers confidently adapt to change. Interested in how we can be your strategic partner in healthcare hospitality? Visi

t our website: touchpointsupportservices.com

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09/04/2026

Safety is important in every facet of healthcare support services. Just as we encourage our associates to care for and protect their own mental health, our Patient Safety Attendants (PSAs) hold the vital role of helping to safeguard high-risk patients.

09/03/2026

How does on-site leadership support evolve during the transition process? With TouchPoint, the initial on-site startup team will evaluate the continuing needs of the hospital before determining the most beneficial next steps in the process. They also remain readily available and accessible, staying on-site or returning to the location as needed for regular assessment and support.

09/02/2026

At its core, healthcare hospitality is about creating calm in moments of uncertainty through thousands of intentional actions carried out with care, every single day. In this new blog, Mike Madigan shares how hospitality doesn't just improve scores or metrics; it elevates the entire experience of care.

Read more: https://bit.ly/4x3GIfI

09/01/2026

When implementing technology, how does TouchPoint overcome potential learning curves? The technology that supports our standardized, turnkey solution is designed to be intuitive, working with the team rather than against it. Intuitive platforms empower each associate to delve in easily, integrating tech with standardized processes so everyone can provide the best service possible.

08/29/2026

Please join us in congratulating these four humanKIND winners! These associates showcased exceptional compassion, commitment, and care for patients in crucial moments. Their actions made an immense positive impact, leading to recognition from clinical staff, patients' loved ones, and team members. Thank you for all that you do!

08/27/2026

How does TouchPoint react to changing needs during the transition process? Our service model is built around adaptability to the goals of every healthcare facility and team. As they did at the beginning of the transition process, leadership will continue to follow up in-person, accepting feedback and providing their guidance and expertise. Adaptability ensures our teams are able to work together seamlessly, both in the initial transition and beyond.

08/26/2026

"My name is Katie Barrentine, Candidate Experience Specialist, and I am TouchPoint."

Join us next month to meet another incredible associate!

08/25/2026

How can you be sure that TouchPoint will provide service catered to each hospital or health system? From Ancillary services to Clinical Nutrition support, TouchPoint's turnkey solution offers several tiers of support that are ready to implement as needed. In the transition process, teams are able to collaborate to determine the tier of service that will best suit the needs of patients and the goals of hospital leadership.

08/24/2026

"I think my purpose in life is probably to not take life too seriously. I'm a total goofball, and it's just really about keeping people happy, enjoying life, looking at the positive, and how to bring that to light for everybody."

Fuel your purpose at TouchPoint: https://bit.ly/3LkBwSS

08/22/2026

Here's a peek at a recently opened TouchPoint retail space at one location in Texas! Not only did the retail team come together to bring this space together, but an EVS associate also joined to lend a helping hand in the setup. Moments like these exemplify TouchPoint's mission for delivering selfless, purpose-driven service as a team.

Address

Sandy Springs, GA

Telephone

(800) 686-6323

Website

http://www.touchpointsupportservices.com/

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